Terms

Return Policy

We sell only first quality products! Never seconds! Our wallpaper is guaranteed and backed by a manufacturer's warranty.
If you are ordering wallpapers, borders, or fabrics that coordinate, we recommend you do not begin installation until you have received all of the items. Carefully inspect and examine your wallpaper before beginning your project. In the unlikely event you receive defective wallpaper, please contact us immediately and we will replace the wallpaper free of charge. Where replacements cannot be made, we will issue a full credit back to the original method of payment. We also recommend you purchase an extra double roll or spool of the pattern you select. This allows extra product on hand, in the same run number and dye lot to ensure a perfect match, for future repairs.
If you wish to return a portion of your wallpaper order, or even the entire order, please contact us within 30 days of receipt of the product to set up an authorized return to the manufacturer. Only uncut, unopened products, in their original factory packaging, are returnable. In this situation, a 30% restocking fee will be deducted from your purchase price and a refund will be issued to your original method of payment. Commercial wallpaper, custom murals and custom borders are non-returnable. Shipping charges and restocking fees for returned merchandise are the responsibility of the customer and are non-refundable. Our return address is: papermywalls, 2833 E. Division St. Suite K, Springfield MO 65803