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Shipping & Returns

Shipping & Returns


Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We sell only first quality products! Never seconds! Our wallpaper is guaranteed and backed by a manufacturer's warranty.

If you wish to return a portion of your wallpaper order, or even the entire order, please contact us within 30 days of receipt of the product to set up an authorized return to the manufacturer. Only uncut, unopened products, in their original factory packaging, are returnable. 

 Commercial wallpaper, custom murals and custom borders are non-returnable.Shipping charges for returned merchandise is the responsibility of the customer and are non-refundable. 

 

Our return address is:

 

papermywalls,

2835 E. Division St. Suite D,

Springfield MO 65803

Phone 888-385-6667



Shipping

Shipping is FREE on orders over $50. 

We normally ship within 24- 48 hours of orders.  We use UPS and USPS for shipping.  If an order is placed on a week-end it usually ships on Monday. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

International Shipping Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through e-mail. They will be glad to assist you.

Click on the Bongo logo in the corner to get started!

 

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